Give Customers a Reason to Stay
CXForge makes it easy to launch and manage flexible, points-based loyalty programs with no complex setup, no code required. Drive repeat purchases and increase Customer Lifetime Value.
Drive Deeper Connections with Shared Points, Custom
Where Hearts Meet Data
We began with one mission help brands get closer to the people who keep them alive.
Our first customer-experience tool let retailers whisper genuine thanks, proving loyalty starts with a name remembered and a preference acknowledged. Those early days taught us a bigger truth that would reshape everything we thought we knew about customer loyalty.
That spark grew into CXForge, a loyalty engine connecting every touchpoint. Today we scale those moments globally, reminding customers with two words: we remember.
The Missing Heartbeat
Most loyalty programs talk points; customers seek emotion.
At CXForge we discovered most loyalty programs speak in points and coupons, while customers listen for emotion. They want to be remembered, not processed. Brands gather mountains of first-party data, yet blast the same “20% off” email to everyone. Customers crave recognition, a sign someone cares. The disconnect was heartbreaking, and widespread.
Bridge We Built
One software to turn Customer Data into Genuine Connection
At CXForge, we listened. Brands collect mountains of customer data yet rarely use it with meaning. Loyalty systems remained generic, transactional, forgettable. We set out to bridge data and emotion. What began as a simple tool became a customer-experience suite placing genuine human connection at the heart of every interaction.
Bridge We Built
Our platform powers loyalty programs in 10+ countries across 4 continents.
Whether we’re rewarding shoppers in USA, recognising diners in Trinidad, or welcoming travellers back in Dubai, CXForge delivers the same promise everywhere: make every customer feel seen and valued—and they’ll choose you again.
Recognised by Industry Leaders
CXForge’s secure architecture and customer-centric design earn consistent praise from analysts and enterprise brands. Our parent company holds a 4.9 / 5 client-satisfaction rating on Gartner Peer Insights, proof that when performance and trust matter, enterprises choose CXForge.
Protecting Customer Data at Every Touchpoint
From encrypted data in transit and at rest to 24/7 threat monitoring, CXForge is engineered for security-first brands. Built on AWS with ISO 27001 and GDPR compliance, our platform delivers 99.99 % uptime, role-based access controls, and real-time auditing—so you can run high-impact loyalty programs without compromising customer privacy or business integrity.
