Plug-and-Play API
Connect your Twilio account easily with CXForge to send messages
Real-Time Triggers
Instantly notify customers when they earn points, unlock tiers, or receive rewards.
Global Reach
Reach customers in 180+ countries via SMS and WhatsApp.
Loyalty-Focused Messaging
Send personalized updates for birthdays, redemptions, and inactivity re-engagement.
Connect
Link your Twilio account with CXForge in just a few clicks.
Set Triggers
Define events like sign-ups, birthdays, or 30-day inactivity, and customize SMS templates with merge tags.
Go Live
CXForge sends real-time messages through Twilio when events are triggered.
Experience CRM at its finest with smooth integration, insightful analytics, and a user experience built for the future.
FAQ
How fast can I integrate Twilio with CXForge?
Integration is quick and seamless—you can connect your Twilio account within minutes and start sending messages right away.
Can I personalize messages by tier or customer segment?
Yes, you can use custom attributes and merge tags to tailor messages based on tiers, behaviors, or segments.
Will message delivery slow down during large campaigns?
No. CXForge uses a queuing system to handle bulk sends efficiently, ensuring smooth and timely delivery.
Can I migrate from another SMS gateway to Twilio?
Yes. You can switch SMS providers anytime through the CXForge campaign settings—no complex reconfiguration needed.