Seamlessly connect CXForge with SendGrid to deliver personalized loyalty emails that engage, convert, and retain customers at scale.
Automated Loyalty Emails
Trigger emails for point earnings, redemptions, tier upgrades, birthdays, and more.
Dynamic Email Templates
Use merge tags to personalize emails with names, point balances, and tier info.
Event-Based Triggers
Emails fire instantly based on customer actions, no manual setup needed.
High Deliverability with SendGrid
99 % inbox rate backed by SendGrid’s world-class infrastructure.
Connect SendGrid
Add your SendGrid API key to CXForge in a few clicks.
Set Triggers
Choose loyalty events (e.g., signup, redemption, tier upgrade) and link them to SendGrid.
Launch & Monitor
CXForge events fire instantly; SendGrid delivers responsive emails with analytics flowing back into CXForge.
Experience CRM at its finest with smooth integration, insightful analytics, and a user experience built for the future.
FAQ
Can I trigger emails for custom loyalty events?
Absolutely. You can define custom events like inactivity, product purchases, or referral completions and trigger emails through SendGrid.
Is it possible to send reward reminders or expiring point alerts?
Yes. You can automate scheduled emails for expiring points or unredeemed rewards to boost engagement and redemption.
Can I trigger emails for custom loyalty events?
Absolutely. You can define custom events like inactivity, product purchases, or referral completions and trigger emails through SendGrid.