Privacy Policy
Effective Date: 7th, march, 2025
Welcome to CXForge, a product of ShoutOUT Labs Inc. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
Information We Collect
We collect different types of information, including:
Personal Information: When you sign up for CXForge, we collect your name, email address, company name, and other contact details.
Payment Information: If you purchase our services, we collect billing details and payment method information. However, payment processing is handled by third-party payment providers.
Usage Data: We collect information about how you interact with CXForge, such as IP address, browser type, pages visited, and actions taken.
Customer Data: When using CXForge, you may upload or share customer data, which is processed based on our Terms of Service.
Device Information: We may collect information about the device you use to access CXForge, including device type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience, analyze site usage, and improve our services.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve CXForge.
Process transactions and send related communications.
Offer customer support and respond to inquiries.
Personalize user experience and provide recommendations.
Improve security and prevent fraudulent activities.
Conduct data analytics and business intelligence activities.
Develop new features and enhance existing ones.
Comply with legal obligations and enforce our agreements.
Send promotional communications and updates (you may opt out at any time).
How We Share Your Information
We do not sell your personal information. However, we may share it in the following situations:
Service Providers: We share information with third-party vendors who help us operate CXForge, including hosting, analytics, payment processing, and customer support services.
Legal Requirements: If required by law, we may disclose your information to authorities to comply with legal processes, enforce our terms, or protect our rights.
Business Transfers: If CXForge is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
Advertising and Analytics Partners: We may share aggregated or anonymized data with advertising and analytics partners to improve CXForge’s performance and user experience.
Your Consent: We may share your information with your consent or at your direction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Recognize you when you return to our platform.
Personalize your experience and store preferences.
Analyze how you use CXForge and improve our services.
Serve relevant advertisements based on your browsing behavior.
You can manage or disable cookies in your browser settings.
However, some features of CXForge may not function properly without them.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once no longer needed, we securely delete or anonymize your data.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Correction: You can request access to or correction of your personal data.
Data Deletion: You may request the deletion of your personal data, subject to legal obligations.
Opt-Out of Marketing: You can opt out of marketing communications at any time by clicking the unsubscribe link.
Restrict Processing: You may restrict or object to certain data processing activities.
Data Portability: You can request a copy of your data in a structured format. To exercise these rights, contact us at hello@cxforge.com.
Security Measures
We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
CXForge may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.
International Data Transfers
If you access CXForge from outside our operating country, your information may be transferred and processed in jurisdictions with different data protection laws. By using our services, you consent to such transfers.
Children’s Privacy
CXForge is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. If we make material changes, we will notify you by email or by posting a notice on our platform. We encourage you to review this policy regularly to stay informed.
California Consumer Privacy Act (CCPA) & General Data Protection Regulation (GDPR) Compliance
If you are a California resident, you have rights under the CCPA, including the right to know what personal data we collect and request deletion.If you are located in the European Economic Area (EEA), we process your data under GDPR guidelines and ensure lawful, fair, and transparent processing.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:ShoutOUT Labs Inc.
2035 Sunset Lake Road, suite b 2, Newark, DE 19702
Email:hello@cxforge.com