Healthy smiles, happy lives.
Launch QR-based loyalty with digital rewards, SMS/WhatsApp, and mobile cards. Turn everyday purchases into repeat sales with personalized CPG rewards.
CHALLENGES
Limited Access to Consumer Data
Without direct sales channels, CPG brands struggle to collect first-party data. This limits personalization, loyalty tracking, and long-term customer engagement.
Retailer Dependency Limits Control
CPG brands often rely on retailers to run loyalty campaigns, restricting flexibility and full ownership of customer engagement strategies.
Low Brand Engagement Between Purchases
CPG brands have limited touchpoints after purchase, leading to low recall and reduced loyalty. Without ongoing engagement, repeat buying is driven by price, not brand affinity.
Mobile-Driven CPG Loyalty
Engage customers beyond the shelf with QR code loyalty and a branded mobile app. Capture first-party data, reward instantly, and stay top-of-mind.
Scan Product QR Codes to Earn
White-Labeled Mobile Loyalty App
Capture First-Party Data at Scale
Keep Customers Engaged After Purchase
SMS & WhatsApp Loyalty
Let customers join your loyalty program instantly—no app needed. They can text or WhatsApp product codes from packaging to earn rewards in low-friction campaigns.
Code-Based Rewards via SMS or WhatsApp
Frictionless Participation
Ideal for Short-Term Campaigns
Expand Reach Across Demographics
Gamified Loyalty for CPG
Stay top of mind between purchases with light, engaging loyalty games. Use casual gamification to turn interactions into daily fun and repeat visits.
Interactive Games to Bridge Gaps
Non-Purchase Rewards for Participation
Create Memorable Brand Moments
Seamless Mobile and WhatsApp Play
INCLUDED
QR Code Loyalty Activation
Enable product-level engagement with on-pack QR codes. Let customers scan to earn points, unlock offers, or access exclusive content.
Branded Mobile Loyalty App
Launch a branded app that tracks points, redemptions, and behavior, perfect for high-frequency, low-involvement products.
WhatsApp & SMS Enrollment
Let customers participate via mobile numbers—no app required. Engage them instantly with code-based rewards through SMS or WhatsApp.
First-Party Data Engine
Capture shopper data directly from QR scans, redemptions, and interactions. Power better personalization and campaign performance.
Hyper-Casual Gamification Tools
Run fun and simple games between purchases—like spin-to-win or scratch cards—to boost engagement and build emotional loyalty.
Retailer or Regional Segmentation
Create and manage localized loyalty rules by region, retailer, or product line to suit distribution and campaign needs.
FAQ
Can CXForge integrate with our existing automotive systems?
Yes. CXForge is system-agnostic and can connect with POS, CRM, ERP, web, mobile, and other systems that support REST APIs. Transaction file imports are also available when a direct integration is not used.
Can customers earn points on purchases, services, and parts?
Yes. CXForge supports configurable point rules based on purchases, services, product categories, locations, loyalty tiers, promotions, and selected behaviors. The required transaction or activity data can be provided through an integration or data import.
Can we create different benefits for different customer groups?
Yes. Dynamic segmentation can group customers using attributes and purchase behavior, while tier-based loyalty can provide different earning rates, rewards, and benefits according to customer status.
Can one loyalty program work across multiple locations or brands?
Yes. CXForge supports location-based rules and coalition loyalty programs. Participating brands or business units can have their own earning and redemption rules while operating within a connected loyalty ecosystem.goals and timelines. Let’s discuss your requirements.
Do customers need to download a mobile app?
No. CXForge offers both a white-label mobile app and an app-free digital wallet. The wallet can be accessed through a browser using links shared by SMS, email, or QR code.
What automotive loyalty reports are available?
CXForge provides analytics for member registrations, transactions, point earning and redemption, tier distribution, rewards, customer segments, and predicted point liability. Reports can be monitored in real time, exported, or scheduled for delivery.