Loyalty Software with a 360° Customer View
Loyalty Software with a 360° Customer View
Loyalty Software with a 360° Customer View
Build unified customer profiles, harness first-party data, and unlock dynamic segmentation for a 360° customer view that drives powerful loyalty marketing and lasting engagement.
Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
360° Insights for Loyalty Growth
Unified Customer Profile
Unified Customer Profile
Unified Customer Profile
Gain a 360° view of every customer with unified profiles
Consolidate first-party data into unified customer profiles for precise loyalty marketing, dynamic customer segmentation, and insights to grow customer lifetime value.
First-Party Data Collection
First-Party Data Collection
First-Party Data Collection
Comprehensive Activity History
Comprehensive Activity History
Comprehensive Activity History
Performance Metrics & Loyalty Statistics
Performance Metrics & Loyalty Statistics
Performance Metrics & Loyalty Statistics
Personalization Readiness
Personalization Readiness
Personalization Readiness
Advanced Loyalty & Rewards Management
Advanced Loyalty & Rewards Management
Advanced Loyalty & Rewards Management
Personalize Loyalty and Rewards for Every Customer
Manage loyalty cards, customize rewards, and track individual engagement to deliver meaningful experiences that strengthen customer loyalty and boost retention.
Individual Reward Tracking
Individual Reward Tracking
Individual Reward Tracking
Loyalty Card Management
Loyalty Card Management
Loyalty Card Management
Custom Rewards and Benefits
Custom Rewards and Benefits
Custom Rewards and Benefits
Family Sharing Options
Family Sharing Options
Family Sharing Options
Data Insights & Performance Metrics
Data Insights & Performance Metrics
Data Insights & Performance Metrics
Unlock Deep Insights into Each Customer’s Loyalty Journey
Access detailed analytics for every customer, including lifetime value, spending habits, and engagement trends, to personalize loyalty experiences and drive meaningful connections.
Individual Loyalty Statistics
Individual Loyalty Statistics
Individual Loyalty Statistics
Customer Lifetime Value(CLV) Tracking
Customer Lifetime Value(CLV) Tracking
Customer Lifetime Value(CLV) Tracking
Average Order Value(AOV) Per Customer
Average Order Value(AOV) Per Customer
Average Order Value(AOV) Per Customer
Behavioral Trends
Behavioral Trends
Behavioral Trends
INCLUDED
360° Customer View for Smarter Loyalty Marketing
360° Customer View for Smarter Loyalty Marketing
360° Customer View for Smarter Loyalty Marketing
Unified Customer Profiles, First-Party Data, and Real-Time Insights
Unified Customer Profiles, First-Party Data, and Real-Time Insights
Unified Customer Profile
Build a 360° customer view by unifying data from all channels into one profile for better loyalty engagement.
Unified Customer Profile
Build a 360° customer view by unifying data from all channels into one profile for better loyalty engagement.
Unified Customer Profile
Build a 360° customer view by unifying data from all channels into one profile for better loyalty engagement.
Verified Member Profiles
Maintain accurate unified profiles with verified identities for secure loyalty program participation.
Verified Member Profiles
Maintain accurate unified profiles with verified identities for secure loyalty program participation.
Verified Member Profiles
Maintain accurate unified profiles with verified identities for secure loyalty program participation.
Custom Attributes
Capture first-party data with custom fields to personalize loyalty rewards and offers.
Custom Attributes
Capture first-party data with custom fields to personalize loyalty rewards and offers.
Custom Attributes
Capture first-party data with custom fields to personalize loyalty rewards and offers.
Consolidate Activity History
View complete transaction and behavior history to support targeted loyalty actions.
Consolidate Activity History
View complete transaction and behavior history to support targeted loyalty actions.
Consolidate Activity History
View complete transaction and behavior history to support targeted loyalty actions.
Loyalty Card Management
Issue and manage loyalty cards—digital or physical—linked to customer profiles.
Loyalty Card Management
Issue and manage loyalty cards—digital or physical—linked to customer profiles.
Loyalty Card Management
Issue and manage loyalty cards—digital or physical—linked to customer profiles.
Family Sharing
Enable points pooling and shared perks across members while keeping individual profiles.
Family Sharing
Enable points pooling and shared perks across members while keeping individual profiles.
Family Sharing
Enable points pooling and shared perks across members while keeping individual profiles.
GDPR Ready
Comply with global privacy laws by managing customer consents and securing data.
GDPR Ready
Comply with global privacy laws by managing customer consents and securing data.
GDPR Ready
Comply with global privacy laws by managing customer consents and securing data.
Reward Management
Create and assign rewards from discounts to perks to keep customers loyal and engaged.
Reward Management
Create and assign rewards from discounts to perks to keep customers loyal and engaged.
Reward Management
Create and assign rewards from discounts to perks to keep customers loyal and engaged.
Loyalty Analytics
Track customer lifetime value, basket size, and engagement with real-time loyalty insights.
Loyalty Analytics
Track customer lifetime value, basket size, and engagement with real-time loyalty insights.
Loyalty Analytics
Track customer lifetime value, basket size, and engagement with real-time loyalty insights.
FAQ
FAQ
FAQ
Answers to your most common concerns
Why do I need a unified customer profile for my loyalty program?
Because it helps you treat every customer like a VIP! A unified profile means you can personalize offers, rewards, and communication, making customers feel valued and keeping them loyal to your brand.
Can I migrate my existing data to the platform?
Yes! Our platform supports smooth data migration, allowing you to import existing customer profiles, loyalty history, and transaction data without losing valuable information. Our team helps ensure a seamless transition.
What kind of data is included in a 360° view?
It includes personal details, loyalty cards, points activity, purchase history, preferences, and shopping behavior a digital memory of each customer relationship.
Where is my customer data used in the platform?
We use customer data to power loyalty experiences, personalize offers, segment audiences, generate insights, and enable integrations with your connected tools all within your account. Your data is never shared for advertising or resale purposes; you retain full ownership and control, and all processing complies with applicable privacy laws like GDPR and CCPA.
Is customer data in the 360° profile secure?
Absolutely. Platforms with 360° customer views follow strict data protection rules like GDPR. Data is securely stored, and customers can manage their privacy preferences and consents.
Can I add custom information to a customer’s profile?
Yes! Our platform lets you add custom attributes like favorite products or special dates, so you can tailor loyalty experiences to what matters most for each customer
How does a 360° profile help improve loyalty marketing?
It helps you spot trends, predict needs, and send targeted offers that boost engagement and customer lifetime value.
Can this data be used for customer segmentation?
Absolutely! A 360° customer profile makes it easy to segment customers based on their behavior, preferences, and value, so you can create more targeted loyalty campaigns.
Why do I need a unified customer profile for my loyalty program?
Because it helps you treat every customer like a VIP! A unified profile means you can personalize offers, rewards, and communication, making customers feel valued and keeping them loyal to your brand.
Can I migrate my existing data to the platform?
Yes! Our platform supports smooth data migration, allowing you to import existing customer profiles, loyalty history, and transaction data without losing valuable information. Our team helps ensure a seamless transition.
What kind of data is included in a 360° view?
It includes personal details, loyalty cards, points activity, purchase history, preferences, and shopping behavior a digital memory of each customer relationship.
Where is my customer data used in the platform?
We use customer data to power loyalty experiences, personalize offers, segment audiences, generate insights, and enable integrations with your connected tools all within your account. Your data is never shared for advertising or resale purposes; you retain full ownership and control, and all processing complies with applicable privacy laws like GDPR and CCPA.
Is customer data in the 360° profile secure?
Absolutely. Platforms with 360° customer views follow strict data protection rules like GDPR. Data is securely stored, and customers can manage their privacy preferences and consents.
Can I add custom information to a customer’s profile?
Yes! Our platform lets you add custom attributes like favorite products or special dates, so you can tailor loyalty experiences to what matters most for each customer
How does a 360° profile help improve loyalty marketing?
It helps you spot trends, predict needs, and send targeted offers that boost engagement and customer lifetime value.
Can this data be used for customer segmentation?
Absolutely! A 360° customer profile makes it easy to segment customers based on their behavior, preferences, and value, so you can create more targeted loyalty campaigns.
Why do I need a unified customer profile for my loyalty program?
Because it helps you treat every customer like a VIP! A unified profile means you can personalize offers, rewards, and communication, making customers feel valued and keeping them loyal to your brand.
Can I migrate my existing data to the platform?
Yes! Our platform supports smooth data migration, allowing you to import existing customer profiles, loyalty history, and transaction data without losing valuable information. Our team helps ensure a seamless transition.
What kind of data is included in a 360° view?
It includes personal details, loyalty cards, points activity, purchase history, preferences, and shopping behavior a digital memory of each customer relationship.
Where is my customer data used in the platform?
We use customer data to power loyalty experiences, personalize offers, segment audiences, generate insights, and enable integrations with your connected tools all within your account. Your data is never shared for advertising or resale purposes; you retain full ownership and control, and all processing complies with applicable privacy laws like GDPR and CCPA.
Is customer data in the 360° profile secure?
Absolutely. Platforms with 360° customer views follow strict data protection rules like GDPR. Data is securely stored, and customers can manage their privacy preferences and consents.
Can I add custom information to a customer’s profile?
Yes! Our platform lets you add custom attributes like favorite products or special dates, so you can tailor loyalty experiences to what matters most for each customer
How does a 360° profile help improve loyalty marketing?
It helps you spot trends, predict needs, and send targeted offers that boost engagement and customer lifetime value.
Can this data be used for customer segmentation?
Absolutely! A 360° customer profile makes it easy to segment customers based on their behavior, preferences, and value, so you can create more targeted loyalty campaigns.
Ready to Elevate Customer
Loyalty with AI?
Ready to Elevate Customer
Loyalty with AI?
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value