Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
How Earn and Burn Loyalty Programs Work
How it works
How it works
How it works
Earn, Collect, and Burn Points - The Loyalty Loop
Customers earn points when they transact or engage with your brand, and redeem them for rewards via mobile, app, or in-store;ful ly synced in real time.
Customers earn points for purchases and engagements
Customers earn points for purchases and engagements
Customers earn points for purchases and engagements
Points are tracked and displayed in real-time
Points are tracked and displayed in real-time
Points are tracked and displayed in real-time
Rewards can be redeemed using accumulated points
Rewards can be redeemed using accumulated points
Rewards can be redeemed using accumulated points
Points are burned upon redemption
Points are burned upon redemption
Points are burned upon redemption
Flexible for any brand or industry.
Flexible for any brand or industry.
Flexible for any brand or industry.
Best for Brands Focused on Customer Loyalty & Retention
Simplify your loyalty rewards program with a flexible earn and burn structure. Maximize customer retention, increase repeat purchases, and keep engagement high with every transaction.
Retail and eCommerce rewarding repeat purchases
Retail and eCommerce rewarding repeat purchases
Retail and eCommerce rewarding repeat purchases
QSRs and cafes replacing punch/stamp cards
QSRs and cafes replacing punch/stamp cards
QSRs and cafes replacing punch/stamp cards
Subscription services boosting loyalty and renewals
Subscription services boosting loyalty and renewals
Subscription services boosting loyalty and renewals
Fashion and lifestyle brands using point-based rewards
Fashion and lifestyle brands using point-based rewards
Fashion and lifestyle brands using point-based rewards
Key Features of Our Earn and Burn Loyalty Platform
Key Features of Our Earn and Burn Loyalty Platform
Key Features of Our Earn and Burn Loyalty Platform
Deliver a Complete and Flexible Point-Based Loyalty Experience
Deliver a Complete and Flexible Point-Based Loyalty Experience
Earn Points Everywhere
Reward both purchases and non-transactional actions like referrals, reviews, and social shares.
Earn Points Everywhere
Reward both purchases and non-transactional actions like referrals, reviews, and social shares.
Earn Points Everywhere
Reward both purchases and non-transactional actions like referrals, reviews, and social shares.
Flexible Rules Engine
Set custom earn and burn rules to control how points are awarded and redeemed.
Flexible Rules Engine
Set custom earn and burn rules to control how points are awarded and redeemed.
Flexible Rules Engine
Set custom earn and burn rules to control how points are awarded and redeemed.
Custom Expiry Settings
Define point expiry timelines and minimum redemption limits to boost timely engagement.
Custom Expiry Settings
Define point expiry timelines and minimum redemption limits to boost timely engagement.
Custom Expiry Settings
Define point expiry timelines and minimum redemption limits to boost timely engagement.
Redemption Center
Let users redeem points for coupons, catalog rewards, or digital perks in one place.
Redemption Center
Let users redeem points for coupons, catalog rewards, or digital perks in one place.
Redemption Center
Let users redeem points for coupons, catalog rewards, or digital perks in one place.
Donate Points
Allow members to support verified charities by donating their loyalty points.
Donate Points
Allow members to support verified charities by donating their loyalty points.
Donate Points
Allow members to support verified charities by donating their loyalty points.
Point Pooling
Enable families or groups to combine points into a shared account for easier rewards.
Point Pooling
Enable families or groups to combine points into a shared account for easier rewards.
Point Pooling
Enable families or groups to combine points into a shared account for easier rewards.
FAQ
FAQ
FAQ
Answers to your most common concerns
How can I encourage customers to redeem their points more often?
Use limited-time reward campaigns, expiry reminders, and highlight top rewards through the app or digital wallet.
Can I offer different earning rules for different customer segments or locations?
Yes, you can configure segment-based or store-specific earn/burn rules directly from the loyalty admin panel.
What happens if a customer returns a product after earning points?
You can set up auto-reversal logic to deduct awarded points in the case of returns or cancellations.
What kind of reporting is available for loyalty program performance?
You can track metrics like point issuance vs. redemption rate, active members, reward popularity, and repeat purchase behavior
How are loyalty members kept informed of their point status?
Customers receive real-time updates via digital wallet, mobile app, SMS, or email notifications
Can I integrate loyalty data into my existing CRM or marketing platforms?
Yes, all point activity and member data can be synced with your CRM, CDP, or campaign tools via API.
How can I encourage customers to redeem their points more often?
Use limited-time reward campaigns, expiry reminders, and highlight top rewards through the app or digital wallet.
Can I offer different earning rules for different customer segments or locations?
Yes, you can configure segment-based or store-specific earn/burn rules directly from the loyalty admin panel.
What happens if a customer returns a product after earning points?
You can set up auto-reversal logic to deduct awarded points in the case of returns or cancellations.
What kind of reporting is available for loyalty program performance?
You can track metrics like point issuance vs. redemption rate, active members, reward popularity, and repeat purchase behavior
How are loyalty members kept informed of their point status?
Customers receive real-time updates via digital wallet, mobile app, SMS, or email notifications
Can I integrate loyalty data into my existing CRM or marketing platforms?
Yes, all point activity and member data can be synced with your CRM, CDP, or campaign tools via API.
How can I encourage customers to redeem their points more often?
Use limited-time reward campaigns, expiry reminders, and highlight top rewards through the app or digital wallet.
Can I offer different earning rules for different customer segments or locations?
Yes, you can configure segment-based or store-specific earn/burn rules directly from the loyalty admin panel.
What happens if a customer returns a product after earning points?
You can set up auto-reversal logic to deduct awarded points in the case of returns or cancellations.
What kind of reporting is available for loyalty program performance?
You can track metrics like point issuance vs. redemption rate, active members, reward popularity, and repeat purchase behavior
How are loyalty members kept informed of their point status?
Customers receive real-time updates via digital wallet, mobile app, SMS, or email notifications
Can I integrate loyalty data into my existing CRM or marketing platforms?
Yes, all point activity and member data can be synced with your CRM, CDP, or campaign tools via API.
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Ready to Elevate Customer
Loyalty with AI?
Ready to Elevate Customer
Loyalty with AI?
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value