Boost Retention with SMS Loyalty Marketing

Boost loyalty marketing and deepen customer engagement with impactful SMS marketing campaigns that deliver personalized experiences, timely offers and measurable results.

Trusted by 50+ brands in 10 countries.

Trusted by 50+ brands in 10 countries.

Trusted by 50+ brands in 10 countries.

Engage Customers with SMS Loyalty Campaigns

Loyalty Campaigns That Reach Every Customer

Loyalty Campaigns That Reach Every Customer

Loyalty Campaigns That Reach Every Customer

Send Targeted Loyalty Messages via SMS

Use SMS marketing campaigns to stay top of mind. Reach loyalty members instantly with personalized messages that convert.

SMS loyalty promotions

SMS loyalty promotions

SMS loyalty promotions

New rewards alerts

New rewards alerts

New rewards alerts

Use custom fields for personalization

Use custom fields for personalization

Use custom fields for personalization

SMS-only offers

SMS-only offers

SMS-only offers

Measure What Matters

Measure What Matters

Measure What Matters

Track Campaign Performance and ROI

Use built-in SMS delivery stats and goal-based reporting to evaluate how your campaigns perform.

Delivery & bounce stats

Delivery & bounce stats

Delivery & bounce stats

ROI/redemption goals

ROI/redemption goals

ROI/redemption goals

Link click tracking

Link click tracking

Link click tracking

Export ROI reports

Export ROI reports

Export ROI reports

INCLUDED

Loyalty Engagement, Delivered via SMS

Loyalty Engagement, Delivered via SMS

Loyalty Engagement, Delivered via SMS

The Smartest Way to Connect Rewards with Mobile

The Smartest Way to Connect Rewards with Mobile

Bulk SMS Campaigns

Send loyalty messages to all or segmented users via our SMS marketing platform.

Bulk SMS Campaigns

Send loyalty messages to all or segmented users via our SMS marketing platform.

Bulk SMS Campaigns

Send loyalty messages to all or segmented users via our SMS marketing platform.

Custom Message Personalization

Add names, points, or tiers to boost engagement with personalized SMS.

Custom Message Personalization

Add names, points, or tiers to boost engagement with personalized SMS.

Custom Message Personalization

Add names, points, or tiers to boost engagement with personalized SMS.

Scheduled Sending

Schedule SMS loyalty campaigns for key moments—weekends, launches, or promotions.

Scheduled Sending

Schedule SMS loyalty campaigns for key moments—weekends, launches, or promotions.

Scheduled Sending

Schedule SMS loyalty campaigns for key moments—weekends, launches, or promotions.

Audit Logs

Track all campaign actions with time-stamped audit logs for full transparency and accountability.

Audit Logs

Track all campaign actions with time-stamped audit logs for full transparency and accountability.

Audit Logs

Track all campaign actions with time-stamped audit logs for full transparency and accountability.

Delivery & Click Reports

Access clear stats on how many messages were delivered and how many recipients clicked your links

Delivery & Click Reports

Access clear stats on how many messages were delivered and how many recipients clicked your links

Delivery & Click Reports

Access clear stats on how many messages were delivered and how many recipients clicked your links

ROI Summary Reports

Compare redemption or revenue goals against results to assess each campaign’s ROI.

ROI Summary Reports

Compare redemption or revenue goals against results to assess each campaign’s ROI.

ROI Summary Reports

Compare redemption or revenue goals against results to assess each campaign’s ROI.

FAQ

FAQ

FAQ

Answers to your most common concerns

What is SMS loyalty marketing?

SMS loyalty marketing uses text messaging to deliver loyalty program updates, promotions, and rewards directly to your customers’ mobile devices.

Can I send bulk SMS campaigns to loyalty members?

Yes. You can run mass SMS campaigns to inform members about promotions, rewards, or program updates.

Can SMS messages be personalized?

Absolutely. You can personalize each SMS with member names, points, or loyalty tiers.

What kind of performance data is available?

You can track message delivery, short link clicks, and ROI summaries tied to each campaign.

Is it possible to preview messages before sending?

Yes. You can preview how the SMS will look before it’s sent, helping ensure personalization fields and formatting are correct

How quickly can I launch an SMS loyalty campaign?

You can be up and running in minutes. Simply upload your list, create the message, and send no technical setup required.

What is SMS loyalty marketing?

SMS loyalty marketing uses text messaging to deliver loyalty program updates, promotions, and rewards directly to your customers’ mobile devices.

Can I send bulk SMS campaigns to loyalty members?

Yes. You can run mass SMS campaigns to inform members about promotions, rewards, or program updates.

Can SMS messages be personalized?

Absolutely. You can personalize each SMS with member names, points, or loyalty tiers.

What kind of performance data is available?

You can track message delivery, short link clicks, and ROI summaries tied to each campaign.

Is it possible to preview messages before sending?

Yes. You can preview how the SMS will look before it’s sent, helping ensure personalization fields and formatting are correct

How quickly can I launch an SMS loyalty campaign?

You can be up and running in minutes. Simply upload your list, create the message, and send no technical setup required.

What is SMS loyalty marketing?

SMS loyalty marketing uses text messaging to deliver loyalty program updates, promotions, and rewards directly to your customers’ mobile devices.

Can I send bulk SMS campaigns to loyalty members?

Yes. You can run mass SMS campaigns to inform members about promotions, rewards, or program updates.

Can SMS messages be personalized?

Absolutely. You can personalize each SMS with member names, points, or loyalty tiers.

What kind of performance data is available?

You can track message delivery, short link clicks, and ROI summaries tied to each campaign.

Is it possible to preview messages before sending?

Yes. You can preview how the SMS will look before it’s sent, helping ensure personalization fields and formatting are correct

How quickly can I launch an SMS loyalty campaign?

You can be up and running in minutes. Simply upload your list, create the message, and send no technical setup required.

Ready to Elevate Customer
Loyalty with AI?

Ready to Elevate Customer
Loyalty with AI?

From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value

From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value