Boost Retention with SMS Loyalty Marketing
Boost loyalty marketing and deepen customer engagement with impactful SMS marketing campaigns that deliver personalized experiences, timely offers and measurable results.



Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
Engage Customers with SMS Loyalty Campaigns
Loyalty Campaigns That Reach Every Customer
Loyalty Campaigns That Reach Every Customer
Loyalty Campaigns That Reach Every Customer
Send Targeted Loyalty Messages via SMS
Use SMS marketing campaigns to stay top of mind. Reach loyalty members instantly with personalized messages that convert.
SMS loyalty promotions
SMS loyalty promotions
SMS loyalty promotions
New rewards alerts
New rewards alerts
New rewards alerts
Use custom fields for personalization
Use custom fields for personalization
Use custom fields for personalization
SMS-only offers
SMS-only offers
SMS-only offers






Measure What Matters
Measure What Matters
Measure What Matters
Track Campaign Performance and ROI
Use built-in SMS delivery stats and goal-based reporting to evaluate how your campaigns perform.
Delivery & bounce stats
Delivery & bounce stats
Delivery & bounce stats
ROI/redemption goals
ROI/redemption goals
ROI/redemption goals
Link click tracking
Link click tracking
Link click tracking
Export ROI reports
Export ROI reports
Export ROI reports
INCLUDED
Loyalty Engagement, Delivered via SMS
Loyalty Engagement, Delivered via SMS
Loyalty Engagement, Delivered via SMS
The Smartest Way to Connect Rewards with Mobile
The Smartest Way to Connect Rewards with Mobile
Bulk SMS Campaigns
Send loyalty messages to all or segmented users via our SMS marketing platform.
Bulk SMS Campaigns
Send loyalty messages to all or segmented users via our SMS marketing platform.
Bulk SMS Campaigns
Send loyalty messages to all or segmented users via our SMS marketing platform.
Custom Message Personalization
Add names, points, or tiers to boost engagement with personalized SMS.
Custom Message Personalization
Add names, points, or tiers to boost engagement with personalized SMS.
Custom Message Personalization
Add names, points, or tiers to boost engagement with personalized SMS.
Scheduled Sending
Schedule SMS loyalty campaigns for key moments—weekends, launches, or promotions.
Scheduled Sending
Schedule SMS loyalty campaigns for key moments—weekends, launches, or promotions.
Scheduled Sending
Schedule SMS loyalty campaigns for key moments—weekends, launches, or promotions.
Audit Logs
Track all campaign actions with time-stamped audit logs for full transparency and accountability.
Audit Logs
Track all campaign actions with time-stamped audit logs for full transparency and accountability.
Audit Logs
Track all campaign actions with time-stamped audit logs for full transparency and accountability.
Delivery & Click Reports
Access clear stats on how many messages were delivered and how many recipients clicked your links
Delivery & Click Reports
Access clear stats on how many messages were delivered and how many recipients clicked your links
Delivery & Click Reports
Access clear stats on how many messages were delivered and how many recipients clicked your links
ROI Summary Reports
Compare redemption or revenue goals against results to assess each campaign’s ROI.
ROI Summary Reports
Compare redemption or revenue goals against results to assess each campaign’s ROI.
ROI Summary Reports
Compare redemption or revenue goals against results to assess each campaign’s ROI.
FAQ
FAQ
FAQ
Answers to your most common concerns
What is SMS loyalty marketing?
SMS loyalty marketing uses text messaging to deliver loyalty program updates, promotions, and rewards directly to your customers’ mobile devices.
Can I send bulk SMS campaigns to loyalty members?
Yes. You can run mass SMS campaigns to inform members about promotions, rewards, or program updates.
Can SMS messages be personalized?
Absolutely. You can personalize each SMS with member names, points, or loyalty tiers.
What kind of performance data is available?
You can track message delivery, short link clicks, and ROI summaries tied to each campaign.
Is it possible to preview messages before sending?
Yes. You can preview how the SMS will look before it’s sent, helping ensure personalization fields and formatting are correct
How quickly can I launch an SMS loyalty campaign?
You can be up and running in minutes. Simply upload your list, create the message, and send no technical setup required.
What is SMS loyalty marketing?
SMS loyalty marketing uses text messaging to deliver loyalty program updates, promotions, and rewards directly to your customers’ mobile devices.
Can I send bulk SMS campaigns to loyalty members?
Yes. You can run mass SMS campaigns to inform members about promotions, rewards, or program updates.
Can SMS messages be personalized?
Absolutely. You can personalize each SMS with member names, points, or loyalty tiers.
What kind of performance data is available?
You can track message delivery, short link clicks, and ROI summaries tied to each campaign.
Is it possible to preview messages before sending?
Yes. You can preview how the SMS will look before it’s sent, helping ensure personalization fields and formatting are correct
How quickly can I launch an SMS loyalty campaign?
You can be up and running in minutes. Simply upload your list, create the message, and send no technical setup required.
What is SMS loyalty marketing?
SMS loyalty marketing uses text messaging to deliver loyalty program updates, promotions, and rewards directly to your customers’ mobile devices.
Can I send bulk SMS campaigns to loyalty members?
Yes. You can run mass SMS campaigns to inform members about promotions, rewards, or program updates.
Can SMS messages be personalized?
Absolutely. You can personalize each SMS with member names, points, or loyalty tiers.
What kind of performance data is available?
You can track message delivery, short link clicks, and ROI summaries tied to each campaign.
Is it possible to preview messages before sending?
Yes. You can preview how the SMS will look before it’s sent, helping ensure personalization fields and formatting are correct
How quickly can I launch an SMS loyalty campaign?
You can be up and running in minutes. Simply upload your list, create the message, and send no technical setup required.
Ready to Elevate Customer
Loyalty with AI?
Ready to Elevate Customer
Loyalty with AI?
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value