Retail Loyalty Program Software
Boost retention and lifetime value with a retail loyalty program that uses first-party data, segmentation, and unified profiles to engage customers online and in-store.
Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
CHALLENGES
Challenges in the Retail Industry
Challenges in the Retail Industry
Challenges in the Retail Industry
Generic Rewards That Don’t Drive Loyalty
Many retail loyalty programs offer generic rewards that fail to inspire action. Without tailored incentives, they struggle to increase customer engagement or lifetime value.
Generic Rewards That Don’t Drive Loyalty
Many retail loyalty programs offer generic rewards that fail to inspire action. Without tailored incentives, they struggle to increase customer engagement or lifetime value.
Generic Rewards That Don’t Drive Loyalty
Many retail loyalty programs offer generic rewards that fail to inspire action. Without tailored incentives, they struggle to increase customer engagement or lifetime value.
Lack of Customer Data Utilization
Retailers often overlook the power of first-party data and unified profiles. Without segmentation and behavior-based targeting, loyalty marketing falls short.
Lack of Customer Data Utilization
Retailers often overlook the power of first-party data and unified profiles. Without segmentation and behavior-based targeting, loyalty marketing falls short.
Lack of Customer Data Utilization
Retailers often overlook the power of first-party data and unified profiles. Without segmentation and behavior-based targeting, loyalty marketing falls short.
Inconsistent Experience Across Channels
Legacy POS-only loyalty systems limit seamless experiences. Without omnichannel integration, retail brands miss out on connected engagement and conversions.
Inconsistent Experience Across Channels
Legacy POS-only loyalty systems limit seamless experiences. Without omnichannel integration, retail brands miss out on connected engagement and conversions.
Inconsistent Experience Across Channels
Legacy POS-only loyalty systems limit seamless experiences. Without omnichannel integration, retail brands miss out on connected engagement and conversions.
Built for Retail: Features That Grow Customer Lifetime Value
Loyalty Built for Retail
Loyalty Built for Retail
Loyalty Built for Retail
Built for Fashion: Features That Keep Shoppers Coming Back
Connect in-store and online with omnichannel loyalty. Deliver consistent rewards and personalization across POS, mobile, and digital to boost engagement.
Unified Customer Profiles
Unified Customer Profiles
Unified Customer Profiles
Connected Customer Touchpoints
Connected Customer Touchpoints
Connected Customer Touchpoints
Consistent Earning & Redemption
Consistent Earning & Redemption
Consistent Earning & Redemption
Real-Time Data Sync
Real-Time Data Sync
Real-Time Data Sync
Smart Loyalty, Personalized.
Smart Loyalty, Personalized.
Smart Loyalty, Personalized.
Personalized Loyalty Powered by Smart Segmentation
Segment customers by behavior and preferences to deliver tailored loyalty. Send personalized SMS, email, or push notifications to drive repeat purchases.
Demographic-Based Targeting
Demographic-Based Targeting
Demographic-Based Targeting
Purchase-Based Segmentation
Purchase-Based Segmentation
Purchase-Based Segmentation
Personalized Messaging Add-Ons
Personalized Messaging Add-Ons
Personalized Messaging Add-Ons
First-Party Data Collection
First-Party Data Collection
First-Party Data Collection
Make Loyalty Fun
Make Loyalty Fun
Make Loyalty Fun
Gamification That Supercharges Retail Loyalty
Add personalized gamified experiences to your retail loyalty program to boost engagement, increase repeat purchases, and strengthen customer loyalty.
Interactive Reward Games
Interactive Reward Games
Interactive Reward Games
Milestone-Based Bonuses
Milestone-Based Bonuses
Milestone-Based Bonuses
Tier Progression & Achievements
Tier Progression & Achievements
Tier Progression & Achievements
Surprise & Delight Mechanics
Surprise & Delight Mechanics
Surprise & Delight Mechanics
Retail Loyalty Insights
Retail Loyalty Insights
Retail Loyalty Insights
Turn Loyalty Data into Retail Growth Insights
Forecast point liability and customer value with predictive insights. CXForge helps retailers plan strategies, manage costs, and build lasting loyalty.
Point Liability Forecasting
Point Liability Forecasting
Point Liability Forecasting
Customer Lifetime Value Analysis
Customer Lifetime Value Analysis
Customer Lifetime Value Analysis
Redemption Behavior Trends
Redemption Behavior Trends
Redemption Behavior Trends
Retail-Specific Forecast Models
Retail-Specific Forecast Models
Retail-Specific Forecast Models
INCLUDED
Everything a Retail Loyalty Program Needs
Everything a Retail Loyalty Program Needs
Everything a Retail Loyalty Program Needs
All the Tools You Need to Reward Better
All the Tools You Need to Reward Better
Point Accrual Engine
Reward customers based on spend, behavior, or tier with flexible, rules-based point earning strategies tailored for retail environments.
Point Accrual Engine
Reward customers based on spend, behavior, or tier with flexible, rules-based point earning strategies tailored for retail environments.
Point Accrual Engine
Reward customers based on spend, behavior, or tier with flexible, rules-based point earning strategies tailored for retail environments.
Family Points Pooling
Enable families to combine points under one account, boosting engagement through shared benefits while maintaining individual profiles.
Family Points Pooling
Enable families to combine points under one account, boosting engagement through shared benefits while maintaining individual profiles.
Family Points Pooling
Enable families to combine points under one account, boosting engagement through shared benefits while maintaining individual profiles.
Affinity Groups
Create targeted groups (e.g., student, corporate, or VIP) and offer specialized loyalty benefits to deepen community and brand affinity.
Affinity Groups
Create targeted groups (e.g., student, corporate, or VIP) and offer specialized loyalty benefits to deepen community and brand affinity.
Affinity Groups
Create targeted groups (e.g., student, corporate, or VIP) and offer specialized loyalty benefits to deepen community and brand affinity.
Points Liability Reports
Track issued, redeemed, and outstanding points with predictive analytics to manage financial exposure and plan sustainable reward strategies.
Points Liability Reports
Track issued, redeemed, and outstanding points with predictive analytics to manage financial exposure and plan sustainable reward strategies.
Points Liability Reports
Track issued, redeemed, and outstanding points with predictive analytics to manage financial exposure and plan sustainable reward strategies.
Points Liability Reports
Track issued, redeemed, and outstanding points with predictive analytics to manage financial exposure and plan sustainable reward strategies.
Points Liability Reports
Track issued, redeemed, and outstanding points with predictive analytics to manage financial exposure and plan sustainable reward strategies.
Points Liability Reports
Track issued, redeemed, and outstanding points with predictive analytics to manage financial exposure and plan sustainable reward strategies.
Points Liability Reports
Track issued, redeemed, and outstanding points with predictive analytics to manage financial exposure and plan sustainable reward strategies.
Points Liability Reports
Track issued, redeemed, and outstanding points with predictive analytics to manage financial exposure and plan sustainable reward strategies.
Points Liability Reports
Track issued, redeemed, and outstanding points with predictive analytics to manage financial exposure and plan sustainable reward strategies.
Personalized Vouchers & Promotions
Deliver targeted, behavior-based discounts and offers via SMS, Email, or Push that resonate with each customer segment.
Personalized Vouchers & Promotions
Deliver targeted, behavior-based discounts and offers via SMS, Email, or Push that resonate with each customer segment.
Personalized Vouchers & Promotions
Deliver targeted, behavior-based discounts and offers via SMS, Email, or Push that resonate with each customer segment.
Personalized Vouchers & Promotions
Deliver targeted, behavior-based discounts and offers via SMS, Email, or Push that resonate with each customer segment.
Personalized Vouchers & Promotions
Deliver targeted, behavior-based discounts and offers via SMS, Email, or Push that resonate with each customer segment.
Personalized Vouchers & Promotions
Deliver targeted, behavior-based discounts and offers via SMS, Email, or Push that resonate with each customer segment.
Personalized Vouchers & Promotions
Deliver targeted, behavior-based discounts and offers via SMS, Email, or Push that resonate with each customer segment.
Personalized Vouchers & Promotions
Deliver targeted, behavior-based discounts and offers via SMS, Email, or Push that resonate with each customer segment.
Personalized Vouchers & Promotions
Deliver targeted, behavior-based discounts and offers via SMS, Email, or Push that resonate with each customer segment.
White Label Mobile App
Launch a branded app with loyalty features like points tracking, redemptions, and gamification.
White Label Mobile App
Launch a branded app with loyalty features like points tracking, redemptions, and gamification.
White Label Mobile App
Launch a branded app with loyalty features like points tracking, redemptions, and gamification.
Shopify & eCommerce Integration
Connect your online store for real-time loyalty syncing and campaign execution.
Shopify & eCommerce Integration
Connect your online store for real-time loyalty syncing and campaign execution.
Shopify & eCommerce Integration
Connect your online store for real-time loyalty syncing and campaign execution.
Digital & Physical Loyalty Cards
Support virtual and printed loyalty cards for flexible customer engagement.
Digital & Physical Loyalty Cards
Support virtual and printed loyalty cards for flexible customer engagement.
Digital & Physical Loyalty Cards
Support virtual and printed loyalty cards for flexible customer engagement.
FAQ
FAQ
FAQ
Answers to your most common concerns
Can CXForge integrate with my existing POS and eCommerce systems?
Yes! CXForge supports real-time data integration with most major POS and eCommerce platforms like Shopify, enabling seamless loyalty tracking across online and offline channels.
Can I customize loyalty rewards for different retail store locations?
Yes, we provide prompt emergency dental care to address urgent issues like pain, injuries, or tooth loss.
How does gamification improve loyalty in retail?
Gamified features like milestone-based rewards or spin-to-win can make shopping more fun and interactive, increasing engagement and incentivizing customer actions beyond purchases.
Can I run short-term in-store campaigns using CXForge?
Yes, with real-time campaign management and QR-code/receipt scanning features, you can launch and manage in-store campaigns quickly for specific products, days, or customer segments.
Can customers use a single loyalty card across retail branches?
Yes, we specialize in migrating complex legacy loyalty programs. Our team will work closely with you to transfer historical data, point balances, and customer tiers seamlessly—ensuring minimal disruption and a smooth transition.
Does CXForge support multi-brand or partner loyalty programs?
Yes, CXForge supports coalition and partner loyalty models, enabling multiple retail brands to collaborate on shared reward systems with custom rules for each partner.
Can CXForge handle large-scale customer databases across different regions?
Absolutely. Our platform is designed to support enterprise-scale data management, regional configurations, and local compliance whether you operate 10 stores or 1,000.
How quickly can I launch my loyalty program with CXForge?
With our modular setup and pre-built integrations, most retailers can go live in a few weeks depending on complexity. Our team will guide you through every step.
Can CXForge integrate with my existing POS and eCommerce systems?
Yes! CXForge supports real-time data integration with most major POS and eCommerce platforms like Shopify, enabling seamless loyalty tracking across online and offline channels.
Can I customize loyalty rewards for different retail store locations?
Yes, we provide prompt emergency dental care to address urgent issues like pain, injuries, or tooth loss.
How does gamification improve loyalty in retail?
Gamified features like milestone-based rewards or spin-to-win can make shopping more fun and interactive, increasing engagement and incentivizing customer actions beyond purchases.
Can I run short-term in-store campaigns using CXForge?
Yes, with real-time campaign management and QR-code/receipt scanning features, you can launch and manage in-store campaigns quickly for specific products, days, or customer segments.
Can customers use a single loyalty card across retail branches?
Yes, we specialize in migrating complex legacy loyalty programs. Our team will work closely with you to transfer historical data, point balances, and customer tiers seamlessly—ensuring minimal disruption and a smooth transition.
Does CXForge support multi-brand or partner loyalty programs?
Yes, CXForge supports coalition and partner loyalty models, enabling multiple retail brands to collaborate on shared reward systems with custom rules for each partner.
Can CXForge handle large-scale customer databases across different regions?
Absolutely. Our platform is designed to support enterprise-scale data management, regional configurations, and local compliance whether you operate 10 stores or 1,000.
How quickly can I launch my loyalty program with CXForge?
With our modular setup and pre-built integrations, most retailers can go live in a few weeks depending on complexity. Our team will guide you through every step.
Can CXForge integrate with my existing POS and eCommerce systems?
Yes! CXForge supports real-time data integration with most major POS and eCommerce platforms like Shopify, enabling seamless loyalty tracking across online and offline channels.
Can I customize loyalty rewards for different retail store locations?
Yes, we provide prompt emergency dental care to address urgent issues like pain, injuries, or tooth loss.
How does gamification improve loyalty in retail?
Gamified features like milestone-based rewards or spin-to-win can make shopping more fun and interactive, increasing engagement and incentivizing customer actions beyond purchases.
Can I run short-term in-store campaigns using CXForge?
Yes, with real-time campaign management and QR-code/receipt scanning features, you can launch and manage in-store campaigns quickly for specific products, days, or customer segments.
Can customers use a single loyalty card across retail branches?
Yes, we specialize in migrating complex legacy loyalty programs. Our team will work closely with you to transfer historical data, point balances, and customer tiers seamlessly—ensuring minimal disruption and a smooth transition.
Does CXForge support multi-brand or partner loyalty programs?
Yes, CXForge supports coalition and partner loyalty models, enabling multiple retail brands to collaborate on shared reward systems with custom rules for each partner.
Can CXForge handle large-scale customer databases across different regions?
Absolutely. Our platform is designed to support enterprise-scale data management, regional configurations, and local compliance whether you operate 10 stores or 1,000.
How quickly can I launch my loyalty program with CXForge?
With our modular setup and pre-built integrations, most retailers can go live in a few weeks depending on complexity. Our team will guide you through every step.
Ready to Elevate Customer
Loyalty with AI?
Ready to Elevate Customer
Loyalty with AI?
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value