Advanced Loyalty Points System
Advanced Loyalty Points System
Advanced Loyalty Points System
CXForge makes it easy to launch and manage flexible, points-based loyalty programs with no complex setup, no code required. Drive repeat purchases and increase Customer Lifetime Value.
Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
Drive Deeper Connections with Shared Points, Custom Family Settings, and Loyalty Analytics
Purchase Point Accrual
Purchase Point Accrual
Purchase Point Accrual
Purchase - Based Point Accrual Engine for Customer Loyalty
Reward customers for every purchase with flexible, personalized point accrual rules. Drive loyalty growth by tailoring earning rates to spending levels, loyalty tiers, and customer behavior.
Purchase-Based Point Earning
Purchase-Based Point Earning
Purchase-Based Point Earning
Tier-Based Point Earning
Tier-Based Point Earning
Tier-Based Point Earning
Location-Based Point Earning
Location-Based Point Earning
Location-Based Point Earning
Business-Specific Points Earning Rules
Business-Specific Points Earning Rules
Business-Specific Points Earning Rules
Behavior-Based Point Earning
Behavior-Based Point Earning
Behavior-Based Point Earning
Behavioral Point Earning for Loyalty Program Success
Enhance your loyalty program with behavioral point accrual and dynamic segmentation. Reward meaningful actions, special dates, and triggers to boost loyalty marketing and lifetime value.
Enroll Bonus Points
Enroll Bonus Points
Enroll Bonus Points
Birthday & Anniversary Reward Points
Birthday & Anniversary Reward Points
Birthday & Anniversary Reward Points
Tier Level-Up Bonus Points
Tier Level-Up Bonus Points
Tier Level-Up Bonus Points
Data Collection & Trigger-Based Reward Points
Data Collection & Trigger-Based Reward Points
Data Collection & Trigger-Based Reward Points
Flexible Point Redemption
Flexible Point Redemption
Flexible Point Redemption
Empower Customers with Flexible Point Redemption
Enable customers to spend loyalty points their way. Offer diverse redemption options from discounts to VIP experiences that align with your business model and deepen loyalty engagement.
Redeem Points for Instant Bill Savings at Checkout
Redeem Points for Instant Bill Savings at Checkout
Redeem Points for Instant Bill Savings at Checkout
Redeem Points for Rewards
Redeem Points for Rewards
Redeem Points for Rewards
Share Points with Others
Share Points with Others
Share Points with Others
Donate to Meaningful Causes
Donate to Meaningful Causes
Donate to Meaningful Causes
Points Expiry & Burn Strategy
Points Expiry & Burn Strategy
Points Expiry & Burn Strategy
Create Urgency, Value, and Manage Liability with Strategic Points Expiry
Drive urgency and protect program profitability with flexible points expiry, timely reminders, and analytics that guide redemption while keeping customer trust.
Fixed Point Expiry Dates Set by Business
Fixed Point Expiry Dates Set by Business
Fixed Point Expiry Dates Set by Business
Rolling Point Expiry Policies
Rolling Point Expiry Policies
Rolling Point Expiry Policies
Minimum and Maximum Point Redemption Thresholds
Minimum and Maximum Point Redemption Thresholds
Minimum and Maximum Point Redemption Thresholds
Expiry Reminders & Analytics
Expiry Reminders & Analytics
Expiry Reminders & Analytics
Comprehensive Loyalty Points Management Features for Smarter Engagement
Comprehensive Loyalty Points Management Features for Smarter Engagement
Comprehensive Loyalty Points Management Features for Smarter Engagement
Track and optimize point activity across every touchpoint and customer journey.
Track and optimize point activity across every touchpoint and customer journey.
Omnichannel Points Earning
Customers earn loyalty points across online, in-store, and mobile channels.
Omnichannel Points Earning
Customers earn loyalty points across online, in-store, and mobile channels.
Omnichannel Points Earning
Customers earn loyalty points across online, in-store, and mobile channels.
Multi-Currency Support
Run global loyalty programs with region-based point tracking.
Multi-Currency Support
Run global loyalty programs with region-based point tracking.
Multi-Currency Support
Run global loyalty programs with region-based point tracking.
Redemption Trends
See what rewards perform best and refine your loyalty rewards strategy.
Redemption Trends
See what rewards perform best and refine your loyalty rewards strategy.
Redemption Trends
See what rewards perform best and refine your loyalty rewards strategy.
Predictive Liability
Use real-time analytics to forecast unredeemed point value and manage exposure.
Predictive Liability
Use real-time analytics to forecast unredeemed point value and manage exposure.
Predictive Liability
Use real-time analytics to forecast unredeemed point value and manage exposure.
Multiple Point Expiry Rules
Apply different expiry settings for promotional or regular points.
Multiple Point Expiry Rules
Apply different expiry settings for promotional or regular points.
Multiple Point Expiry Rules
Apply different expiry settings for promotional or regular points.
Points Categorization
Separate base vs. promo points and monitor trends with your loyalty management system.
Points Categorization
Separate base vs. promo points and monitor trends with your loyalty management system.
Points Categorization
Separate base vs. promo points and monitor trends with your loyalty management system.
Point Adjustments
Easily adjust loyalty points to fix customer issues, apply exceptions, or launch custom promotions within your loyalty program.
Point Adjustments
Easily adjust loyalty points to fix customer issues, apply exceptions, or launch custom promotions within your loyalty program.
Point Adjustments
Easily adjust loyalty points to fix customer issues, apply exceptions, or launch custom promotions within your loyalty program.
Seamless Transaction Data Import
Upload transaction files to manage points when direct integration isn’t available.
Seamless Transaction Data Import
Upload transaction files to manage points when direct integration isn’t available.
Seamless Transaction Data Import
Upload transaction files to manage points when direct integration isn’t available.
Higher Spend, Higher Points
Encourage spending by awarding more points to higher-spending customers.
Higher Spend, Higher Points
Encourage spending by awarding more points to higher-spending customers.
Higher Spend, Higher Points
Encourage spending by awarding more points to higher-spending customers.
FAQ
FAQ
FAQ
Answers to your most common concerns
How do customers earn points in the loyalty program?
Customers earn points through purchases, special behaviors like reaching milestones, all configurable in the loyalty program software.
Can I set different point rates based on how much a customer spends?
Yes! You can define higher point ratios for higher spending, encouraging customers to spend more to earn more points.
What is behavior-based point earning?
Behavior-based earning lets customers earn points for actions beyond purchases like signing up, celebrating birthdays to boost engagement.
Can I customize how points are earned for different products or services?
Absolutely. You can set custom earning rules based on product categories, services, or promotions, allowing you to reward what matters most for your business.
Are there limits on how many points customers can earn?
Yes, you can set maximum earning limits per transaction to control program costs.
How does tier-based point earning work?
Customers in higher loyalty tiers can earn points at faster rates, giving them an incentive to engage more and maintain premium status.
Can points be earned for online and in-store purchases?
Yes! The loyalty program software supports omnichannel earning, so customers can accumulate points wherever they shop.
How quickly are points awarded after a purchase?
Points are typically added immediately after a purchase if the system is fully integrated. For setups using file uploads or third-party syncs, the timing depends on the integration’s sync frequency,
Can I track how customers are earning points?
Definitely. Analytics tools let you see detailed reports on how points are earned, which actions drive engagement, and overall program health
How do customers earn points in the loyalty program?
Customers earn points through purchases, special behaviors like reaching milestones, all configurable in the loyalty program software.
Can I set different point rates based on how much a customer spends?
Yes! You can define higher point ratios for higher spending, encouraging customers to spend more to earn more points.
What is behavior-based point earning?
Behavior-based earning lets customers earn points for actions beyond purchases like signing up, celebrating birthdays to boost engagement.
Can I customize how points are earned for different products or services?
Absolutely. You can set custom earning rules based on product categories, services, or promotions, allowing you to reward what matters most for your business.
Are there limits on how many points customers can earn?
Yes, you can set maximum earning limits per transaction to control program costs.
How does tier-based point earning work?
Customers in higher loyalty tiers can earn points at faster rates, giving them an incentive to engage more and maintain premium status.
Can points be earned for online and in-store purchases?
Yes! The loyalty program software supports omnichannel earning, so customers can accumulate points wherever they shop.
How quickly are points awarded after a purchase?
Points are typically added immediately after a purchase if the system is fully integrated. For setups using file uploads or third-party syncs, the timing depends on the integration’s sync frequency,
Can I track how customers are earning points?
Definitely. Analytics tools let you see detailed reports on how points are earned, which actions drive engagement, and overall program health
How do customers earn points in the loyalty program?
Customers earn points through purchases, special behaviors like reaching milestones, all configurable in the loyalty program software.
Can I set different point rates based on how much a customer spends?
Yes! You can define higher point ratios for higher spending, encouraging customers to spend more to earn more points.
What is behavior-based point earning?
Behavior-based earning lets customers earn points for actions beyond purchases like signing up, celebrating birthdays to boost engagement.
Can I customize how points are earned for different products or services?
Absolutely. You can set custom earning rules based on product categories, services, or promotions, allowing you to reward what matters most for your business.
Are there limits on how many points customers can earn?
Yes, you can set maximum earning limits per transaction to control program costs.
How does tier-based point earning work?
Customers in higher loyalty tiers can earn points at faster rates, giving them an incentive to engage more and maintain premium status.
Can points be earned for online and in-store purchases?
Yes! The loyalty program software supports omnichannel earning, so customers can accumulate points wherever they shop.
How quickly are points awarded after a purchase?
Points are typically added immediately after a purchase if the system is fully integrated. For setups using file uploads or third-party syncs, the timing depends on the integration’s sync frequency,
Can I track how customers are earning points?
Definitely. Analytics tools let you see detailed reports on how points are earned, which actions drive engagement, and overall program health
Ready to Elevate Customer
Loyalty with AI?
Ready to Elevate Customer
Loyalty with AI?
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value