Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
Trusted by 50+ brands in 10 countries.
Unify Multiple Loyalty Models into One Powerful Program
How it works
How it works
How it works
How Hybrid Programs Maximize Engagement
Gamified loyalty programs combine points, tiers, and customer engagement tactics. Build a dynamic rewards scheme that fits your brand goals.
Reward both purchases and engagement actions
Reward both purchases and engagement actions
Reward both purchases and engagement actions
Combine tiers with flexible point redemptions
Combine tiers with flexible point redemptions
Combine tiers with flexible point redemptions
Add gamification to boost engagement
Add gamification to boost engagement
Add gamification to boost engagement
Customize based on brand goals and journeys
Customize based on brand goals and journeys
Customize based on brand goals and journeys
Tailored Loyalty for Multi-Layered Engagement
Tailored Loyalty for Multi-Layered Engagement
Tailored Loyalty for Multi-Layered Engagement
Is a Hybrid Loyalty Program Right for Your Brand?
Ideal for brands serving varied customer behaviors across channels, from retail to hospitality, hybrid loyalty adapts to every journey with flexibility and impact.
Retail and e-commerce rewarding diverse actions
Retail and e-commerce rewarding diverse actions
Retail and e-commerce rewarding diverse actions
Hospitality blending stay tiers with point perks
Hospitality blending stay tiers with point perks
Hospitality blending stay tiers with point perks
FMCG and lifestyle using gamified loyalty
FMCG and lifestyle using gamified loyalty
FMCG and lifestyle using gamified loyalty
Multi-brand groups needing tailored experiences
Multi-brand groups needing tailored experiences
Multi-brand groups needing tailored experiences
Why Brands Choose Hybrid Loyalty Programs
Why Brands Choose Hybrid Loyalty Programs
Why Brands Choose Hybrid Loyalty Programs
Top Benefits of Running a Hybrid Loyalty Strategy with CXForge
Top Benefits of Running a Hybrid Loyalty Strategy with CXForge
Emotional + Financial Rewards
Mix rational rewards like points with emotional drivers like badges and exclusivity to boost retention.
Emotional + Financial Rewards
Mix rational rewards like points with emotional drivers like badges and exclusivity to boost retention.
Emotional + Financial Rewards
Mix rational rewards like points with emotional drivers like badges and exclusivity to boost retention.
Segment-Based Engagement
Use tiers for frequent buyers and gamified challenges for occasional shoppers to deepen engagement.
Segment-Based Engagement
Use tiers for frequent buyers and gamified challenges for occasional shoppers to deepen engagement.
Segment-Based Engagement
Use tiers for frequent buyers and gamified challenges for occasional shoppers to deepen engagement.
Test & Optimize Campaigns
Run points, tiers, and challenges side-by-side to see what delivers better ROI—without full commitment.
Test & Optimize Campaigns
Run points, tiers, and challenges side-by-side to see what delivers better ROI—without full commitment.
Test & Optimize Campaigns
Run points, tiers, and challenges side-by-side to see what delivers better ROI—without full commitment.
Boost Program Stickiness
More interaction touchpoints mean higher engagement, reduced churn, and increased app opens.
Boost Program Stickiness
More interaction touchpoints mean higher engagement, reduced churn, and increased app opens.
Boost Program Stickiness
More interaction touchpoints mean higher engagement, reduced churn, and increased app opens.
Trigger Personalized Rewards
Send contextual perks based on behavior, milestones, or loyalty status to drive relevance.
Trigger Personalized Rewards
Send contextual perks based on behavior, milestones, or loyalty status to drive relevance.
Trigger Personalized Rewards
Send contextual perks based on behavior, milestones, or loyalty status to drive relevance.
Value for Every Customer
Reward loyalists with tier progression and offer instant gratification to casual users.
Value for Every Customer
Reward loyalists with tier progression and offer instant gratification to casual users.
Value for Every Customer
Reward loyalists with tier progression and offer instant gratification to casual users.
FAQ
FAQ
FAQ
Answers to your most common concerns
What defines a hybrid loyalty program?
A hybrid loyalty program combines multiple reward mechanisms—like points, tiers, and gamification—into one flexible structure.
Is it complicated to manage all three strategies together?
No. Our unified dashboard makes it easy to control program logic, rewards, and member experiences
Can customers view all their rewards and progress in one place?
Yes, members get a single view of their loyalty journey across all mechanics—points, tiers, badges
Can we run short-term promos without affecting the core program?
Yes. Hybrid systems let you layer time-based campaigns (e.g. double points weekends) on top of your ongoing loyalty logic.
Can we evolve from a simple program to hybrid later?
Definitely. You can launch with just points or tiers and gradually add gamification and other mechanics as your program matures.
What defines a hybrid loyalty program?
A hybrid loyalty program combines multiple reward mechanisms—like points, tiers, and gamification—into one flexible structure.
Is it complicated to manage all three strategies together?
No. Our unified dashboard makes it easy to control program logic, rewards, and member experiences
Can customers view all their rewards and progress in one place?
Yes, members get a single view of their loyalty journey across all mechanics—points, tiers, badges
Can we run short-term promos without affecting the core program?
Yes. Hybrid systems let you layer time-based campaigns (e.g. double points weekends) on top of your ongoing loyalty logic.
Can we evolve from a simple program to hybrid later?
Definitely. You can launch with just points or tiers and gradually add gamification and other mechanics as your program matures.
What defines a hybrid loyalty program?
A hybrid loyalty program combines multiple reward mechanisms—like points, tiers, and gamification—into one flexible structure.
Is it complicated to manage all three strategies together?
No. Our unified dashboard makes it easy to control program logic, rewards, and member experiences
Can customers view all their rewards and progress in one place?
Yes, members get a single view of their loyalty journey across all mechanics—points, tiers, badges
Can we run short-term promos without affecting the core program?
Yes. Hybrid systems let you layer time-based campaigns (e.g. double points weekends) on top of your ongoing loyalty logic.
Can we evolve from a simple program to hybrid later?
Definitely. You can launch with just points or tiers and gradually add gamification and other mechanics as your program matures.
Ready to Elevate Customer
Loyalty with AI?
Ready to Elevate Customer
Loyalty with AI?
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value
From first purchase to brand advocasy - CXForge helps you design loyalty experiences that grow customer lifetime value